From time to time you may have concerns about your child at school or the operations of the school. These concerns may grow into bigger issues if you don’t talk to the school staff about them. The Department of Education and Training is committed to ensuring that all parents have their concerns dealt with in a fair and equitable manner and there are processes and support structures in place to enable parents to work through any issues they may have.
Concerns should initially be directed to the teacher involved or lodged directly with the school Principal. In the unlikely circumstance that the problem cannot be resolved within the school, you should contact the school community liaison officer at the Metropolitan District Office (Level 2, 1231 Sandgate Road, Nundah QLD 4012) on 3028 8076. As part of this process, the Executive Director (Schools), will be notified and involved if necessary.
Parents or carers may also wish to contact the Parents and Carers Association of Queensland (P&C QLD) on 3352 3900 or visit their website www.pandcqld.com.au for help and support. Both the P&C QLD and the District Office have access to the Office of State Schooling, which administers the operation of all Queensland State Schools, to further resolve issues if required.